Welcome to Sri Dhanalakshmi Jewellers (www.sridhanalakshmijewellers.com). We understand your concerns on collection and dissemination of personal information and security of transactions on this website. We assure you that protecting and securing customers’ personal information and ensuring secure transactions is one of our top priorities. This section lists out the details of the privacy policy for accessing this website.
Please note that our privacy policy is subject to change without any prior intimation and we advise you to review the same periodically. By using this website, you accept and agree to abide by the terms and conditions mentioned in this privacy policy. You also agree to our use and disclosure of your personal information as mentioned in this privacy policy. We understand that your privacy is of paramount importance to you, so your privacy is very important to us and Sri Dhanalakshmi Jewellers works to ensure that the users' privacy is protected when using our service. Sri Dhanalakshmi Jewellers has a policy setting out how the personal information of users is processed and protected. Users can visit our website to find the revisions (if any) made to the user policy. Sri Dhanalakshmi Jewellers will not make any financial benefits by selling or leasing the user information to any third party.
For purchase above Rs. 2 lakhs, PAN card copy must be provided upon placing the order in the manner specified by Seller. Failure to provide the same shall result in cancellation of the order.
Sri Dhanalakshmi Jewellers takes care in providing elaborate information about the products that are displayed in the website. However, users may expect more information regarding the product. In such a case, members can contact our customer care or support via email or toll free number displayed prominently in the header or footer sections of the web page. We solicit your valuable feedback and suggestions.
The website www.sridhanalakshmijewellers.com may indicate availability of a product for sale by displaying its image. However, an unforeseen situation of non-availability of the product may arise. In such a case Sri Dhanalakshmi Jewellers will endeavor to arrange it either from a third party or design it in any of its manufacturing units. Prompt communication will be initiated by Sri Dhanalakshmi Jewellers if so or even otherwise via email or phone.
While Sri Dhanalakshmi Jewellers exercises great care and caution while photographing the jewels and uploading them to the site (www.sridhanalakshmijewellers.com) to provide the users with a real-time viewing experience, possibility of any minor deviation with respect to shade, design, size due to factors such as lighting, reflection of stones, camera & sensor quality cannot be ruled out. We hope user is aware of these practical issues while placing the order with us and shall not hold Sri Dhanalakshmi Jewellers as accountable at a later stage.
If a user requires a jewel exclusively designed to satiate his/her soul by performing modifications in existing design by adding or removing or changing the precious or semi-precious stones mounted on the ornament as such, they shall contact the sales or support team and get to know on the possibility of customization. Customization of a product is the prerogative of Sri Dhanalakshmi Jewellers. It may take up the order for customization or indicate inability, at its own determination. Buyer has to bear the customization cost fixed by the company.
The product price is inclusive of the price of the material(s), designing or craftsmanship cost, making charges along with the wastage fee and Tax component. Sri Dhanalakshmi Jewellers has every right in determining the price of the product. These costs shall be referred to as ’Value Added Charges/Making Charges’.
All prices quoted and displayed in the website are in INR(Indian National Rupees). Though the price displayed in the website is the final price of the product covering price of the metal, stones, value added charges, handling charges (if applicable) and ’tax’, please be aware that the prices of jewellery fluctuate in accordance with international metal market trends and hence the final price may be subject to minor variations within the short span of making payment. In such a case, you may have to pay a bit higher or lower than the price indicated in the site. Handling charges refer to the charges we may levy in case of unanticipated practical difficulties in delivery or due to higher rates of payment to payment gateway. Check the ’Tax & Value Added Charges’ section of the terms and conditions for more clarity.
An email will be sent to the member after the purchase is finalized with www.sridhanalakshmijewellers.com. User shall use this email as reference for their purchase.
Payment shall be made through credit card or debit card or through net banking or transferred through NEFT via banks. Once an order is placed user will be directed through payment gateway for online payment and transactions to purchase the merchandise and user shall choose their payment option.
Sri Dhanalakshmi Jewellers follows the standard industry practices to maintain your personal information. We take responsibility in storing the personal data viz, Name, address, email address and phone number that you have willingly provided while registering the account with us or while placing order or during transaction or while subscribing newsletter or participating in any events or other promotions or while providing feedback. Sri Dhanalakshmi Jewellers will not be getting any information regarding the financial transactions. Credit/debit card or banking details will be provided by the user only while using the Payment gateway.
We take appropriate precautions to protect the security of Personally Identifiable Information. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. However, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, we cannot ensure or warrant the security of any information that you transmit to us, so you do so at your own risk. This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website’s privacy policy. We are not responsible for the policies or practices of third party websites.
Security for financial transactions is provided by the third party which can be checked on their terms and privacy policies. Sri Dhanalakshmi Jewellers shall not involve in any of the financial transactions made by the user. Any loss or problems due to financial transactions shall be inquired to the third party who provides the payment gateway and not to Sri Dhanalakshmi Jewellers. It is assumed that users are aware of the policies of using credit/debit card online or using internet banking while transacting with Sri Dhanalakshmi Jewellers.