Terms and Conditions

GENERAL TERMS DEFINITIONS

“Agreement” shall mean the terms and conditions as detailed herein including those incorporated by reference and including all schedules, appendices, annexures, Privacy Policy, and will include the references to this Agreement as amended, novated, supplemented, varied or replaced/substituted from time to time.

“Customer” or “User” shall mean you – the individual person who accesses this Website or wishes to place or who places an order for purchase of the Product(s) on the Seller at this Website.

“Seller” or “Sri Dhanalakshmi Jewellers” shall mean Sri Dhanalakshmi Jewellers having its registered office at 77AB, Near New Railway Station, Kanchipuram which is the seller of the Product(s) offered for sale on this Website.

“Consignment” shall mean each shipment of Products made by Seller in response to an order placed by the Customer in accordance with the terms of this Agreement.

“Product” shall mean silver coins, gold coins, gold articles and items of gold, diamond or gemstone jewellery which have been offered for sale by the Seller on this Website [this Website and Product(s) listed therein may be amended by the Seller from time to time at its sole discretion] and that as part of the designs offered on this Website the items of gold jewellery may or may not be encrusted with/embedded with/have strings of as applicable – diamonds, precious stones, semi-precious stones, pearls, beads, Kundan, meena/meenakari or coated/electroplated with precious metals or alloys or artistically made to give an antique look or coloured artistically etc. as per the description of each of item given in the Website.

“this Website” shall mean the website owned by the Seller which website is also identifiable by its URL www.sridhanalakshmijewellers.com which is an online shopping platform owned and operated by the Seller for sale of the Products.

“Ordering Procedure” shall mean the step by step procedure which is to be followed by the Customer to order the Product(s) from the Seller’s Website.

“Payment Procedure” shall mean the step by step procedure which is to be followed by the Customer to pay the Seller for the Product(s) ordered by the Customer from the Seller’s Website.

USE OF THE WEBSITE

You shall not access this website in any legal jurisdiction that does not recognise or give effect to all provisions and terms & conditions of this Agreement. You agree, acknowledge and recognise that the contract of sale is made in India, is governed exclusively by laws of India and is subject to the exclusive jurisdiction of the appropriate courts at [location of your business] to the exclusion of all other courts.

The Customer agrees and acknowledges that this Website can be used only by individuals who are 18 years and above and can enter into legally binding contracts. Individuals who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including but not limited to minors, un-discharged insolvents etc. are not eligible to use this Website and purchase the Product(s). In the event the Customer is a minor and wishes to purchase the Product(s) such purchase must made by Customer’s legal guardian or parents. The Seller reserves the right to terminate Customer’s access to and refuse to provide Customer with access to this Website if the Seller discovers that Customer is under the age of 18 years.

CONTACT & PERSONAL INFORMATION

User has to enter their personal information such as Name, Address and Phone number. Personal information includes Date of Birth, which Seller uses to verify the user’s age. After registration, user may change their personally identifiable information such as the login password in their profile by logging into their account and it is always advisable not to share your login details with anyone and to update the password at periodic intervals to keep it protected.

EMAIL VERIFICATION

User has to enter their email address which serves as the medium of communication from www.sridhanalakshmijewellers.com. User shall check the email which provides the instruction for user to register and helps in registration process. Having a working email address is important as the Seller uses it to notify about the confirmation of purchase, shipping, payment procedures and details about the payment.

CREATE USER INFO

User ID is required for users to login and purchase. You can create a user ID and set a password. USER ID is normally the mobile number of the User unless Seller changes the policy in this regard. If you ever forgot your password, make use of the ’Forgot Password’ link in the login page. You will be prompted to enter your registered email address. Once you enter the mail address & click ’Submit’ button you will receive a mail containing the link to reset your password. You are advised to set(or reset) a strong password which is a combination of letters, numbers & special characters.

CONFIRM REGISTRATION

Check the email for confirmation of registration. Use this registered email for communication with the company. You shall be responsible for all activities that occur under your account.

TAX AND VALUE ADDED CHARGES

As per the current regulations of Government of India, all Jewels be it Gold, Silver, Diamond, Platinum or any other precious metal with or without precious or semi precious stones that are billed will fall within the scope of GST, which shall subsume the tax structure that had been in force till June 2017.

TRANSACTION SECURITY

When you (the Customer) visits/accesses the Website or send emails to us (the Seller), you are communicating with Seller electronically. From your computer (Customer’s computer) till the point of the server where this Website is hosted, it is the sole responsibility of the Customer accessing this Website for ensuring secure communication and for maintaining the confidentiality of his information details (including Credit card number and all other confidential information disclosed by him) and for restricting access to his computer, and the Customer agrees to accept responsibility for all activities that occur using his computer. The Seller shall not be liable for any hacking, interruption of communication etc which occurs in this link.

SALE OF PRODUCTS

The Customer agrees and acknowledges that in the Website all Product(s) are offered only at the sole discretion of the Seller for a restricted time and only for the available supply/till stock lasts. Prices on the website are subjected to change without any prior notice, as the prices are calculated using current prices of precious metals and gems.

TERMINATION OF AGREEMENT

The management of Sri Dhanalakshmi Jewellers is vested with the right to terminate the membership of the users and their agreement when it is found that any member violates the terms and conditions or privacy policy as such. Sri Dhanalakshmi Jewellers is not duty bound to provide prior notice to any member about terminating their membership and restricting them from accessing the website.

CUSTOMER DATA

The Customer agrees, acknowledges, confirms and undertakes that the Registration Data, information/data provided or uploaded onto the Website by the Customer shall not be false, inaccurate, misleading or incomplete.

TRADEMARK

The Customer agrees, acknowledges, confirms and undertakes that in any event and at any point of time whatsoever the Customer shall not tamper with or alter Seller’s trade mark, service mark, symbol, marking, abbreviations thereof or any brand or hallmark symbol displayed/etched/stamped on the Product(s).

WARRANTY

The Customer hereby assumes the sole risk of making use or relying on the information, materials and services relating to the Products available on this Website or relating to this Website. The Seller makes no representations about the suitability, completeness, timeliness, reliability, legality in Customer’s jurisdiction, or accuracy of the information, materials and services relating to the Products described or contained in this Website for any purpose.

DISCLAIMER OF LIABILITY

The Seller will not be liable for any damages of any kind whatsoever including but not limited to direct, indirect, incidental, punitive, exemplary and consequential damages, damages for loss of use, data or profits, or other intangible losses, which may arise or are arising from the use of this Website or any of the information, software, services and related graphics contained within the Website or any of the Product(s) offered, regardless of whether such damages are based on contract, tort, negligence, strict liability or otherwise, and even if Seller has been advised of the possibility of damages.